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The Concept Group is committed to helping its clients manage their most important resource, people. We understand that people planning is a critical part of executing business strategies. Many of our clients leverage our expertise in this area by outsourcing part or all of their Human Resource Management, Payroll, Training and Recruitment activities. We, in turn, utilise our capacity with regards to technologies, consulting tools and methodologies, and our people to help clients translate their strategy into tangible results.
Underpinning our expertise is 25 years of developing and implementing HR and Payroll Systems combined with our knowledge of Remuneration Planning, Performance Management and Human Resource Strategies and Planning. This gives us a distinct advantage in designing tailored solutions for our clients.




HR & Payroll
Efficiencies within payroll and HR can help companies to focus on their core operating functions to compete with a leaner operating model and higher profit margins. Done properly, it can also mitigate errors that may cause slowdowns and be costly to fix. Through the streamlining payroll process through our state-of-the art software, companies can better manage their human resources division with less effort.
We are the authorized distributor of the Dayforce aPay (Alesco) HR and Payroll system for PNG and the South Pacific, with clients in PNG, Fiji and the Solomons. The Dayforce aPay (Alesco), is a state-of-the-art software used by leading companies that helps companies more effectively manage their human resources. Our value-added approach rests on the ability to blend the distribution of software with our extensive experience in human resources, to ensure that your company maximizes the benefits from its usage.
Dayforce aPay (Alesco) helps streamline HR functions by offering a comprehensive employee management system. It enables the identification and rewarding of high performers, supports e-recruitment, and optimizes the workforce through improved functionality and reduced overheads. The system is dynamic, offering personalized solutions to meet any requirement.
Concept HR and Payroll offers HR and payroll systems and services tailored to PNG, either in-house or as an online service. Our online service, Payroll Service PNG (PSP), is the market leader in online payroll services in Papua New Guinea.


We are committed to customer care, service delivery, and support. Our team of professionals ensures our services are accurate, efficient, and flexible to meet the ever-changing needs of individual clients. Our focus is on streamlining clients’ staff attendance, HR, and payroll processes while keeping them updated on legislative and regulatory requirements. We manage functions such as superannuation, taxation, packaging, leave management, workers' compensation, deductions, and bonus payments.
Our objectives:
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Empower HR and payroll staff to focus on core business issues.
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Reduce paperwork and improve workflow.
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Improve workforce management.
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Provide an easy-to-use solution with minimal training required.
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Offer a scalable solution that grows with the organization.
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Empower employees with HR and payroll services.
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Interface and/or integrate with existing systems.
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Automate HR and payroll processes with little to no manual intervention.
We Deliver Solutions Within:

Streamlining
Payroll

Regulatory
Compliance
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Superannuation

Workers
Compensation

Deductions Management

Bonus
Payments
Consulting
It is challenging for companies to focus on continuously improving their human resources function due to current obligations and time constraints. New software, technologies, and compliance requirements create complications that can be addressed by an effective HR consultant who stays on the cutting edge of industry best practices.
As the exclusive agent of the Hay Group for Papua New Guinea (PNG), with a background in human resources, we provide highly specialized services custom-tailored to each client. Our exclusive focus on human resources, combined with our experience and advanced techniques, ensures every client receives expert consulting services and a wide range of solutions.
Brian Hart Consulting (BHC)
Our brand, Brian Hart Consulting, is part of the Concept Group and adopts a holistic approach to examining an organization’s workforce strategy, focusing on leadership, rewards, recognition, and talent management. BHC is the exclusive agent of the Hay Group in PNG and is committed to:
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Helping clients translate their strategies into results;
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Focusing on the leadership and management of their most important resource: their people;
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Insisting on excellence in our people, technologies, information, and consulting tools.


Our expertise is built on knowledge of work valuation and compensation models, coupled with a deep understanding of people, performance, and human resource strategies through our experience in PNG. This gives us a distinct advantage in designing workforce strategies for our clients. We have the breadth and depth of experience to integrate all elements of reward architectures, including base salary, short-term incentives, long-term incentives, and benefits. Each element is crucial for organizations to recruit, retain, and motivate top talent.
We help clients design and implement recognition programs (e.g., performance pay, team-based pay) to reinforce culture change and business results. Additionally, we have experience in designing executive compensation plans.
For over 15 years in PNG, we have been conducting salary surveys and maintaining a detailed compensation information database. We are the only consulting organization offering a single compensation database covering all functional areas and levels, collected from a diverse range of organizations. Our database includes data from over 40 organizations in PNG and over 200 in Australia and New Zealand. We also have access to the Hay Group’s worldwide database.
BHC values building professional business relationships with our clients. To that end, we offer a consulting team that provides:
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Single point accountability: a client relationship manager responsible for all aspects of service delivery;
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Multiple providers matching expertise and cost to service requirements: the team is made up of experts tailored to our clients' anticipated needs. Additional resources from the Hay Group are available on an “as needed” basis, ensuring a quick and cost-effective response;
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Industry-specific knowledge and experience: Our sector-focused consultants have a better understanding of the critical issues impacting organizational performance. This focus also fosters communication between clients. We offer specific assistance and remuneration reviews for the Mining, Financial Services, Industrial, and Fast-Moving Consumer Goods sectors.
We Deliver Solutions Within:

Human Resource Strategy

Talent Management

Recruitment Consulting

Rewards System

Team Performance Improvement
Training & Coaching in Papua New Guinea
Having effective training is a never ending process of company improvement. Qualities such as higher customer satisfaction levels and overall increased firm productivity are some of the benefits companies enjoy with highly trained employees.
Other companies prefer to experience the cost saving benefits of outsourcing their new employee training process, letting our specialization help them to save money by focusing on what they do best – their core business functions.
The Concept Group provides Safety Training, Human Resource Training, Leadership Management Programs and Alesco (Dayforce aPay) courses, through our experienced training and coaching consultants. Our hands-on courses are specifically designed to create higher levels of employee engagement and contribute to a productive working environment.
Building Stronger Teams
Our experiential training focuses on group problem-solving and the subsequent discussions, helping participants gain a better understanding of what works in their specific environment.
Developing stronger teams and teamwork stems from shared experiences and openness to new ideas and approaches. Often, it requires stepping out of comfort zones to become receptive to innovative solutions.
Through our partnership with Driftwood Resort on the shores of Milne Bay, we offer world-class experiences. Teams can escape the daily pressures of work and concentrate on better understanding themselves and each other in a unique yet safe environment.
Concept Training & Coaching Courses




HR Recruitment
Selecting qualified candidates goes beyond reviewing CVs; it is as much an art as it is a science. Effective recruiting strategies contribute to building a company’s culture and improving efficiencies to meet strategic goals. We understand that every organization and job within it is unique, that’s why we offer a range of tailored recruitment services to meet the specific needs of our clients. Our specialized service is provided on a ‘fee-for-service’ basis, with a guarantee on appointments.
Our team has years of experience both as in-house HR department leaders and as recruiters. We take pride in getting to know your business, enabling us to choose candidates who align with your needs and culture.
As part of the Concept Group, we can leverage an extensive network, both locally and internationally, to ensure we find the most suitable candidate for the role. This network also provides access to world-leading resources to help guarantee the perfect ‘fit,’ no matter how challenging or hard-to-fill the role is.
There are several elements that must work together to effectively select candidates for an organization. Papua New Guinea has unique characteristics that require specialized recruiting skills to attract the most suitable candidates.
Our recruitment efforts focus on the long-term success of our clients and how candidates fit within the broader goals of the organization, not just one-time hires. This approach reflects our core values—we genuinely care about improving our clients' companies and the performance of the people within them.
Concept Recruitment offers a unique brand of non-commission recruitment services, allowing us to focus on finding the right person, not generating a fee.
We Deliver Solutions Within:

Recruitment policy and procedure development

Recruitment consulting and Executive Search

Behavioral based interviewing technique

Recruitment team mentoring and coaching

Succession planning and recruiting from within
Looking for recruitment solutions?
We offer comprehensive recruitment solutions tailored to meet your specific needs. Contact us for more information.