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Our Story
The Concept Group believes that at the core of every company, are the people that create value for customers. Through effective management of these people, companies may experience higher customer satisfaction, increased productivity and fewer accidents. We deliver HR services that are designed to impact companies, beginning with their employees and continuing with improved company performance.
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With a practice since 1991, our loyal clients in the Papua New Guinea and South Pacific are a testament to the dedication we place on impacting people’s lives in a real and tangible way. Our cutting edge approach of the latest techniques in our industry, blended with our management’s over 25 years leadership experience – we understand how to construct, manage and improve great employees.
Our Mission
Initially established in 1991 as a Human Resource software and consulting firm, the Concept Group PNG quickly began to broaden its scope of services to be a total solutions organisation for people management. As the ambit of Human Capital Management increased, the Concept Group sharpened its focus on, and expertise in, the provision of Human Resource Consulting (including Organisation Design, Remuneration Structure Planning & Performance Management); HR Management & Information Systems (with a focus on Payroll); and Human Resource, Safety, and Leadership Training.
Additionally, although not a major focus of our endeavours, Concept Group offers targeted niche recruitment services to our existing and new clients. Our emphasis here is recruitment of Executives and other business critical positions, rather than broad recruitment campaigns.
In this our 33rd year of delivering quality HR services in PNG (including during the difficult COVID-19 years), we have built a reputation for delivering high quality, value for money outcomes to both private sector companies and the Public Sector. We do this by utilising our capacity with regard to technologies, consulting tools and methodologies, and our consultants to help clients translate their strategy into tangible results.
As PNG agents for Ceridian's Ascender Pay system and the Korn Ferry Group annual Paynet Survey, we have access to local HR information and data that is not available to our competitors.
Concept Group welcomes no obligation, free initial chats to any organisation that needs a fresh pair of eyes to look at any people management issues they are grappling with.
Our Approach to Human Resource Management
Every solution that we provide within all HR services is completely tailored to our clients, from the cost-cutting advantages of HR outsourcing so that your company can focus on its core business, to helping your company reduce on-site accidents and create loyal employees aligned with your company’s goals. These are delivered through our four pillar approach to human resource management.
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At the heart of its offerings lay four pillars of expertise.
These are:
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Concept HR Solutions
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Concept HR Consulting
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Concept Training and Coaching
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Concept Recruitment
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We understand that people planning is a critical part of executing business strategies. Many of our clients leverage our expertise in this area by outsourcing part or all of their Human Resource Management, Payroll, Training and Recruitment activities. We, in turn, utilize our capacity with regards to technologies, consulting tools and methodologies, and our people to help clients translate their strategy into tangible results.
Our Partners
As a leader in human resources BPO in the Asia Pacific since 2003, Ascender formerly known as Talent 2 specializes in payroll, HR advisory and recruitment services to turn organizations into dynamic and exiting places to work.
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With over 2,600 employees in 48 different countries, the Hay Group is a global management consulting firm that provides solutions across every major industry. The company has many business applications and methodologies that is used with partners to provide custom tailored solutions.
Brendan Coombs is the founder and Managing Director of Concept Software and Concept Training Services. Brendan is responsible for the overall leadership of the company and its people, to ensure that Concept continues to deliver innovative and high value solutions to its clients, while exploring new opportunities in order to position and maintain Concept as a market leader.
Brendan has a HR background with over 20 years in Senior HR and Executive Management Positions. Brendan was a Founding Member of the PNG Human Resources Institute and the PNG Occupational Health and Safety association. Brendan has a Bachelor of Business in HR Management from the Queensland University of Technology.